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    Custom terms of use
    • 07 Feb 2025
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    Custom terms of use

    • Dunkel
    • pdf

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    Artikel-Zusammenfassung

    Custom terms of use (TOU) allow enterprise admins to customize a set of terms or policies that users must agree to before accessing your organization’s data. For accounts on Enterprise Hub, custom TOU can only be configured at the org-wide level.

    When are users shown the terms of use page?

    Users are prompted to agree to the terms of use once per TOU update.

    • Organization members are shown the TOU the next time they sign in, refresh the page, or navigate to a base or interface belonging to your organization.

    • External users are shown the TOU the next time they navigate to a base or interface belonging to your organization.

    Customizing the terms of use page

    To enable and customize the terms of use page:

    1. Open your admin panel.

    2. Click Settings.

    3. Click Security & compliance.

    4. Search for and locate the “Custom terms of use” section.

    5. Click the pencil icon to the right of “Not enabled.”

    6. Enter your custom information in the TOU text box.

    7. Click Enable.

    8. (Optional) Click Use a different terms of use for external users to configure a separate TOU for external users.

    9. Click Save.  

    Seeing which users have accepted terms of use

    To generate a report of users who have accepted the custom terms of use:

    1. Open your admin panel.

    2. Click Reports.

    3. Navigate to the “Audit log” section.

    4. Under the “Date” field, select a timeframe for the report you will run.

    5. Under the “Events with a specific user” field, leave the default setting of “Any user” if you want to see a full report of all users.

      1. Otherwise, you can search for and select an individual user if you only want to check whether that user has accepted the terms of use. Note that you can also filter by user after generating the audit log report.

    6. Click Search and the report will generate on a new page.

    7. In the “Filter by event:” field enter the phrase Accept terms of use to only see a list of users who have accepted the terms of use.

    8. Optionally, click the CSV button to download a CSV version of the report you generated.


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