---
title: "SendGrid Extension | Airtable Support "
slug: "sendgrid-extension"
updated: 2025-06-22T23:53:04Z
published: 2025-06-24T15:00:05Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.airtable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SendGrid extension

| **Plan Availability** | All paid plans |
| --- | --- |
| **Permissions** | - **Owners** / **Creators** - Can create, delete, and modify extensions - **Editors** - Can edit the configuration of previously configured extensions |
| **Platform(s)** | Web/Browser, Mac app, and Windows app |

If you have a base with a list of email addresses—like a list of VIP customers, an employee directory, or a club roster—you can email people on that list directly from your base using the SendGrid extension.

## SendGrid extension requirements

- [SendGrid account](https://signup.sendgrid.com/)
- [SendGrid API key](https://login.sendgrid.com/login/identifier?redirect_to=%2Fsettings%2Fapi_keys)

## Adding a SendGrid extension

1. Open your [Airtable home screen](https://airtable.com/).
2. Create or open the base where you want to install the SendGrid extension.
3. Click **Tools** in the upper-right corner.
4. Click the **Extensions** option.
5. Click **Add an extension**.
6. Search for and locate the SendGrid extension.
7. Click **Add**, then **Add** **extension.**
8. Click **Get started**
  1. Follow the on-screen prompt to sign up or log in to SendGrid and create an API key**.**
9. After generating your API key, enter it in the “SendGrid API” field.
10. Click **Save API key**.****

## SendGrid extension sender info details

> [!CAUTION]
> Note
> 
> Before entering your sender information, please [verify your "From" and "Reply to" email addresses](https://www.twilio.com/docs/sendgrid/ui/sending-email/sender-verification).

Before sending emails, you will be asked to provide information to help your recipients understand who is contacting them and why. The sender info includes the following:

- **From name**: This name appears in an inbox, indicating who the email is from. If you don't include a "From name," the "From name" defaults to your email address.
- **From email address**: This is the email address used to send your messages.
- **Reply to email address**: This optional email address is used when you want your recipient's responses to go to a different address than your "From email address." If you don't provide a "Reply to email address," replies to your emails are sent your "from email address."

## SendGrid extension send emails details

> [!CAUTION]
> Note
> 
> Field names are case-sensitive. If the name of your field is "First name," you'll need to type your field name {First name} precisely as it appears.

After entering your sender info details, you can configure the SendGrid settings. The send emails details require you select the following:

- The table hosting the records you intend to send to recipients.
- Your email address fields
- The email subject.
- The message to include in your email

## FAQs

**Why aren’t my recipients receiving emails I’m sending using the SendGrid extension?**

If your recipients aren’t receiving your emails, check out the following SendGrid resources:

- [Email Deliverability 101](https://docs.sendgrid.com/ui/sending-email/deliverability)
- [My Emails Are Going to Spam](https://docs.sendgrid.com/ui/sending-email/deliverability)