As an Enterprise admin, you are able to manage various aspects of the Airtable users who you are overseeing via the admin panel. Certain functionality currently differs depending on whether your organization has an Enterprise-wide License Agreement (ELA) or a Flexible License Agreement (FLA).

Navigating to the User Management page

If you are an admin and logged into your account then you can either navigate to www.airtable.com/admin or you can navigate to the top right corner of the Airtable home page and click on the “Admin” option. 

Managing users - ELA overview

For ELA licenses, admins are able to:

• View all currently provisioned and deactivated users from your organization
• See user types: Admin or Collaborator
• See the date on which each user signed up for Airtable
• See the last activity date for each user*
• See if two factor authentication (2FA) is enabled or not enabled
• See if SSO is the required form of login
• Deactivate users in your organization
• Reactivate users in your organization
• Edit user emails

*Last activity is tracked from November 2019 onward.

Managing users - FLA overview

For FLA licenses, admins are able to:

• View all currently provisioned and deactivated users from your organization
• See user types: Admin, Upgrader and Collaborator
• See the date on which each user signed up for Airtable
• See the last activity date for each user*
• See if two factor authentication (2FA) is enabled or not enabled
• Add and remove workspace upgraders from your organization
• See if SSO is the required form of login
• Edit user emails

*Last activity is tracked from November 2019 onward.

Changing a user's email

If you need to change a user's email due to name changes or domain changes, you can make this change on the User management tab by clicking the "Users" section in the menu on the left. Find the user using the search bar and then scroll to the end of the user details to click on Menu. Select Edit email from the options shown.

SSO and email changes

You will have different steps depending on if you have SSO enabled or not. When users are not required to have SSO enabled, you will be able to just change the email and be done. When users are required to have SSO enabled, changing the email will log out the user from any current sessions. You will then want to change the user's email in your SSO provider to match. Once the emails match again, the user will be able to log in.

Restrictions for changing emails

• Admins are unable to modify external user emails since they are not considered part of the Enterprise account.
• An admin is unable to change their own email, however, the action can be performed by a different admin.
• The new email must be part of a domain owned by the Enterprise account.
• The email can’t be in use already.
• The email can’t be changed when the user has two-factor authentication enabled.

FAQs

Can I programmatically change multiple email addresses?

Yes, this section of our Enterprise Airtable API documentation will help. This can be especially useful if your company is migrating to a different domain.