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Enterprise Account Admins

Users within an organization who have access to the Admin Panel

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Frequently asked questions


Enterprise customers on ELA plans should see the Enterprise plan automatically applied to any workspaces created. If your organization is on an FLA plan, then you will need to ask for upgrader permissions or find a colleague with upgrader permissions.
To access the admin panel you'll need to have admin permissions added to your account by an existing admin. For example, admin permissions are necessary to set up SSO and be able to manage other Airtable users in your organization.
In general, we recommend keeping the same type of information consolidated within one single table; different tables should only be used to distinguish distinct types of records (e.g. products from clients from events) - not to categorize things of the same species, like projects for different months, work orders for different companies, or content pieces for different channels. You will quickly hit limitations if records are split up across tables without warranting such independence.

To optimize your Airtable experience, we highly recommend categorizing records of the same species by using field values and filtered views, rather than filing them into separate tables and/or duplicating them to other tables to indicate a status change.  For guidance on reworking your current setup, this article may be helpful.
There are several different options. Our most common recommendation is to use Table Sync. You can also export data as a CSV and import it into a different base using the CSV import app. Lastly, you can use copy and paste to pull data into the new table, after similarly setting up your fields to accept the new data as the right type.
It's a good idea to reach out to your organization's Airtable admin before making this change as it may revoke access to your organization's Airtable account. You can change the email address associated with your Airtable Account by going to airtable.com/account from a laptop or desktop.
If have any billing questions about your existing Airtable account, then please contact your Airtable accounts team representative. You can also send an email to accountsreceivable@airtable.com. If you are a prospective Airtable customer, then please use this form to contact our sales team.
We have an experimental feature in beta testing that allows you to embed and share an app, but please note that doing so will expose its underlying data.
For our Enterprise plan customers, the admin panel provides admins with some options for exporting this kind of information in the "Reports" section.

For other collaborators without admin permissions, there isn't a way to export a CSV of all collaborators on a workspace, but you can see who counts as a billable collaborator on your workspace from your workspace settings page. You'll see all base collaborators under "Billable Collaborators,"
If you need to have any details changed on your invoice, then please contact your Airtable accounts team representative. You can also send an email to accountsreceivable@airtable.com
We offer support over email, and the best way to contact us is through the in-app help menu.