Airtable AI billing

Why use AI in Airtable?

There are 6 overarching reasons to use AI in Airtable:

1. Speed up app creation and time-to-value

   • Surface: Airtable Cobuilder

2. Summarize and extract insights

   • Surfaces: AI comment summaries, Long text fields, Automations

3. Categorize information

   • Surfaces: Long text fields, Automations

4. Route work-in-progress

   • Surfaces: AI Linked record matches, Automations

5. Generate content

   • Surfaces: Long text fields, Automations, AI formula generation

6. Translate any language

   • Surfaces: Long text fields, Automations

AI billing overview

For the most current billing information, please visit our pricing page. This article will focus on self-serve Team and Business plans. Customers who have worked with our Sales team to secure Business or Enterprise Scale Airtable licenses should contact their account representative for more information.

• AI billing operates as an add-on to a paid Airtable plan. The add-on consists of AI credits that allow billable collaborators to utilize and access AI functionality throughout Airtable. Each user defined as a billable collaborator in the workspace where AI functionality is added will count toward the per-seat price based on the monthly or yearly cadence of the plan.

  • Customers upgrading to AI plans are invoiced at the time of upgrade, not the next billing cycle anchor.

• Credits are only consumed when AI generates content in long text fields with AI enabled or automation runs that include the “Generate with AI” action. AI functionality utilized when summarizing comments, generating formulas, or linked record matching does not consume AI credits and is available for all billable collaborators in a workspace.

• Self-serve customers on Team and Business plans can opt into an AI preview in the product and access 500 credits per user per month for their workspace or organization. Sales-led Business and Enterprise Scale can also opt in to AI preview, but it will function differently. Contact your account representative for more details.

How to turn on or disable Airtable AI - Workspace settings

On July 15, 2024, Airtable AI was enabled for Team, Pro, Plus, and Free plan workspaces, automatically enabling your Airtable AI permissions, like Airtable Cobuilder.

However, AI permissions do not automatically enable the AI add-on features, as they are available for purchase separately.

Note

This section covers the general steps taken to enable or disable AI features at the workspace level. To adjust AI integration settings from the admin panel level, consult this section in a different support article.

To adjust your Airtable AI workspace settings:

1. Navigate to the home screen and click on a workspace that you own in the left sidebar. Remember that workspace Owner permissions are needed to perform the actions covered below.

2. Click on the … icon in the upper right corner to reveal a menu.

3. Click the Workspace settings option. Consult our workspace settings article for more information if needed.

4. Under “Workspace AI permissions”

   • Click on the Disable option to disable AI across the workspace

   • Click on Turn on now to enable AI now

Understanding AI credits

The number of credits used by a given AI operation is based on its underlying cost to Airtable. For this reason, the number of credits used by an operation can vary based on the type of AI model being used as well as the scale of the operation being performed. Here are some examples you can use to understand this idea:

A few notes about AI credits:

• Self-serve plan add-ons include 3,500 credits per seat per month

• Credits expire monthly meaning unused credits do not roll over on self-serve plans

• Workspace owners can purchase additional credits if they run out of per-seat credits

Previewing credit usage in long text fields

When AI is enabled in a long text field, you can preview the approximate credit usage each time content is generated by looking in the preview section of the field’s configuration. To access this information:

1. Navigate to the base and table where the long text field resides.

2. Click the dropdown next to the name of the field and a menu will appear.

3. Click Edit field from the options.

4. A preview will begin to generate based on the prompt. Once the preview has completed running a credit usage approximation will appear next to the “Preview” heading. Note that if there is an error with your prompt, then a credit usage approximation will not appear.

Testing out Airtable’s AI with AI preview

Self-serve customers on Team and Business plans can opt into an AI preview in the product and access 500 credits per user, per month for their workspace or organization.

• This access allows users to try out the feature with a limited number of credits each month.

• If you run out of credits in a month, you can choose to upgrade to a paid AI add-on, or they can wait until the next month and resume their experimentation with AI.

• If you run out of credits, then AI-initiated content will remain, but you will be unable to generate more content using AI.

• Sales-led Business and Enterprise Scale customers can also access the AI preview. Speak to your account representative for more specifics.

FAQs