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    Enterprise Hub in Airtable
    • 23 Aug 2023
    • 4 Minutes to read
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    Contents

    Enterprise Hub in Airtable

    • Updated on 23 Aug 2023
    • 4 Minutes to read
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    Article Summary

    Enterprise Hub provides a central home base for IT to control how Airtable is accessed and used at all levels while empowering line of business admins to manage users and data for their specific division easily.

    Introduction

    Plan availabilityEnterprise Scale plans only
    Platform(s)Web/Browser, Mac app, and Windows app 
    Related reading
    Airtable terminology
    • Enterprise Hub - The feature on the Enterprise Scale plan that supports a more complex organizational structure in Airtable with organizational units, central visibility and control for IT, and scalable administration with layers of admin roles (super admin and org unit admin).

    Organizational units 

    Organizational units (org units) add an extra layer of structure within organizations. Workspaces and organization members are assigned to org units. Super admins may create unlimited org units, providing flexibility to represent divisions, departments, projects, etc.

    • Workspaces - Every workspace within an organization must belong to an org unit. Bases and interfaces within the workspace also belong to the org unit. Workspaces may only belong to one org unit.
    • Org unit membership - Every organization member must belong to an org unit (org unit member). Users may only be a member of one org unit. Org unit members create workspaces within their org unit. Org unit membership is not required to collaborate on workspaces, bases, and interfaces that belong to an org unit.
    To create an org unit
    1. Visit your admin panel as a super admin.
    2. Click Organization. 
    3. Click + Create organizational unit. 
    1. Enter your preferred org name and click Create.
    To assign a user to an org unit
    1. Visit your admin panel.
    2. Click Users, then select the user's name you want to assign to the org unit.
    3. Expand the dropdown to the right of the user’s name below the Org unit column.
      1. From the dropdown, search for and locate the preferred unit org for your user.

    Organization membership and unassigned org units

    Organizations with Enterprise Hub must have domain capture enabled. All Airtable users with verified emails that match their organization's email domains become organization members.

    • Unassigned org unit - If an organization member does not belong to an org unit or is removed from an org unit, they are “unassigned” and become members of the unassigned org unit. By default, on-domain users belong to the unassigned org unit, unless moved to a different org unit.
    NOTE
    Org unit admins may only assign users to org units where they are an org unit admin.

    Admin roles in Enterprise Hub

    Super admin

    Super admin overview

    Super admin: Intended for users with central visibility and administrative rights over users and workspaces across the organization. Super admins may view all organization members and any external user collaborating on the organization’s workspaces.

    The following actions are limited to super admins:

    • Deactivating organization members' user accounts
    • Signing out organization members of all sessions
    • Requiring organization members to sign in using SSO
    • Editing organization member’s email addresses
    To upgrade a member to super admin:
    1. Visit your admin panel as a super admin.
    2. Click Users, select your preferred user and choose Grant SUPER access.

    Org unit admin

    Org unit admin overivew

    Org unit admin role: Intended for line-of-business owners that should have visibility and control limited to specific org units. They have administrative rights for workspaces and user permissions on their org units. Both super admins and org unit admins may grant org unit admin access.

    To upgrade a member to org unit admin:

    1. Visit your admin panel.
      1. If you are a super admin, open the specific org unit from Organization.
    2. Click Users, select your preferred user and choose Edit ADMIN access. 
    1. Select your user's admin role, then click Confirm.

    Admin panel settings

    NOTE
    The "Security & compliance" section of "Settings" in the admin panel is only visible and editable by super admins. These settings and configurations apply to your entire organization, not just individual org units.
    To access your admin panel settings
    1. Visit your Airtable homepage. 
    2. Click your account menu icon in the top-right corner. 
    3. Select Admin, then Settings. 
    Included in the "Sharing & access" and "Integrations & development" pages of "Settings," super admins can view and establish the default settings applied to all org units. All new org units will aos inherit these settings once created. Super admins may set different settings for each org unit. The unassigned org unit settings always equal the org's default settings.

    Super admins can pass on the responsibility of setting their organization's administration to their org unit admins. For each setting, super admins can set it to set the administration of org units to org unit admins. For each of these settings, the super admin can set it to:

    • Unlocked: Org unit admins may override the org defaults for their specific org unit.
    • Locked: Org unit admins cannot make changes to admin panel settings.

    To lock a setting:

    1. Click the arrow to the right of the setting from either "Sharing & access" or "Integrations & development." 
    2. Toggle the Lock settings button on/off at the bottom of the page.
    Note
    After a super admin locks a setting, they need to click “Apply default to all” in order to make all org units match the default setting.

    FAQs

    Does Enterprise Hub activity require more than a single Airtable license when used across an entire organization?

    No, users only need one license for their activity across the organization. Additionally, collaborating across multiple organizations doesn't require additional user licenses.

    In the admin panel, super admins can view licenses according to the user’s maximum permission level across the organization. When viewing specific org units, super admins and org unit admins will see licenses according to the user’s maximum permission level in that specific org unit.

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