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    Airtable automation trigger: When email received
    • 29 Jan 2025
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    Contenido

    Airtable automation trigger: When email received

    • Actualizado en 29 Jan 2025
    • 2 Minutos para leer
    • Impresión
    • Oscuro
      Ligero
    • PDF
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    Resumen del artículo

    Plan availability

    Business and Enterprise Scale plans only

    Permissions

    • Owners/Creators - Create, delete, duplicate, configure, or rename an automation and edit an automation's description.

    • Editors - View an automation's configuration or copy an automation's URL.

    Platform(s)

    Web/Browser, Mac app, and Windows app

    Related reading

    Getting started with Airtable automations

    Learn how to use the "When email received" trigger to trigger an automation to run when an email is email is received by the automation.

    Creating an email received automation

    Step 1: Create a new Automation

    To start creating an automation, from the open base of your choice click on Automations in the upper left corner of your screen to open the automation configuration window. Click the + Create automation option to begin the setup process. If you would like, you can rename the automation right away to make it easier to understand what it does.

    Step 2: Configure the “When email received” trigger

    • Next, you will need to click + Add trigger option.

    • Once clicked, the available triggers will be displayed for you to choose from. Choose the When email received option.

    • (Optional) Under the “Email Prefix” section enter a prefix for the generated email address.

      • You can use this to add a word or phrase that’ll help you identify this email address (in your email contacts suggestions, for example).

    Step 3: Test the trigger

    • To continue the setup process, you may now send an email to the email address generated in the previous step.

    • After sending the email you may click the “Test Trigger” button to confirm that the email was received and that the parsed output matched what you sent.

    Here’s a GIF of the process up to the end of this step:

    Step 4: Add one or more automation actions

    Check out our help center’s Automation actions section to learn more about each action Airtable offers.

    Step 5: Test and turn on the automation

    Again, be sure to test all of the steps in the automation that you are building. Once every part of the automation has tested successfully, you’ll likely be ready to turn the automation on. Find the red colored “OFF” toggle and click it so the automation now appears as “ON” in green.

    FAQs

    Can I send a reply to emails received via this automation?

    Yes, you can use our Gmail: Send Email or Send Email automation actions to reply to the sender of the email by including the “Email ID” field from the trigger in the “In reply to” input of the Send Email actions.

    Can I receive attachments via this automation?

    Yes, attachments will be received and made available via an expiringDownloadUrl that is available for 2 hours after the email is received.

    If you would like to keep the attachment for longer, you may write the expiringDownloadUrl into an Attachment Field in your base to save the attachment.

    Are there any limits on the size of the email that can be sent?

    Yes, we currently do not support emails larger than a total of 30MB in size including attachments.

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