Airtable Sync integration: Adobe Experience Manager (On-premises)

• If your AEM instance uses Single Sign-on (SSO) instead of username/password, please contact your admin to create a non-SSO user with at least READ access to the DAM content asset path chosen above, and use this user’s credentials for authentication.

• Your organization’s AEM instance must be accessible to Airtable. If the AEM instance is behind a firewall, then the firewall will need to be configured to accept incoming requests from Airtable. To allow Airtable access while still restricting other external traffic from accessing AEM, add the static IP addresses listed in this article to the allowlist in your firewall.

• Your organization’s AEM instance must also run over HTTPS (i.e. the instance URL should start with “https://”)

First, make sure that the Adobe Experience Manager sync integration type is enabled for your organization in the admin panel. You’ll need to contact one of your organization’s Airtable admins if you don’t have access to the admin panel.

The following sync configuration steps will also need to be set up by an admin in the admin panel:

1. Go to the “Settings” page

2. Next, click the “App, Integrations & Sync” tab

3. Open the “Configure Integrations” panel

4. Finally, click “Add new configuration” next to the Adobe Experience Manager option.
   
    

5. Add a new configuration for AEM. Please use only the base URL of your AEM instance, including the port number if there is one.
    

1. Find the AEM sync option - To the right of the furthest table name in your base, you’ll find a + sign to add another table. After clicking the plus sign, click on “More…” and you’ll find “Adobe Experience Manager” in the list of sync options.
    
   
   

   NOTE

   If you’ve confirmed that we’ve enabled AEM sync for your organization but aren’t seeing this option, then it’s possible that the integration has not been allowed in your organization’s admin panel settings.

2. Connect to your account or choose a previously connected account. More about account authorization and security below.
   
    
   
   

3. Choose a folder path from the drop-down menu - This portion of the setup process is where you get to choose which folder of assets will sync from Adobe to Airtable. If you are looking to sync more folder paths to Airtable, then after configuring this first synced table you can use our Multi-source sync feature to add up to 3 folder paths.

4. Click “Next”

5. Select fields to sync - After clicking next, you’ll be presented with two sync options; you can sync:

   • All fields from the source view (AEM folder), including any fields added by Adobe in the future.

   • Specific fields from the source view. If you choose to sync specific fields you’ll be shown a menu where you can toggle each individual field that you want to sync from AEM.
      

6. There are currently 17 fields that can be synced over to Airtable from AEM:

   File path	Width	Last Modified
   Name	Height	Created By
   Title	Locale	Last Modified By
   Thumbnail	File Type	File ID
   Description	File Size (in bytes)	Link
   Tags	Created

7. When the sync is created we’ll automatically construct a button field called “Open in Adobe Experience Manager” that will open up the asset in your AEM instance. You can remove or hide this field if it’s something you would rather not see.

8. (Optional) Configure options under the “Advanced” settings dropdown - Typically, you won’t need to change the primary field in a destination base. However, if you would like to modify which field syncs over as the primary field in the destination table we cover those options in a separate article.

9. Click Next.

10. Confirm source - You have likely chosen exactly the folder path source you are looking to sync over from Adobe, but here’s your chance to double-check. Click the three-dot icon and choose “Change source” to edit this. Otherwise, you can move along to the next step.

11. Configure sync cadence Before creating your synced table, there are “Settings” options that allow you to choose how often you want to sync, and how to handle records deleted or hidden in the source:

    • The frequency of syncing. Right now, the options are manual syncing and automatic syncing which happens around every 5 minutes.

    • Whether or not deleted records should be removed from the Airtable table. By default, deleted rows will be removed.

12.   Click “Create table” - You made it! It may take a few moments for your synced table to appear, especially if you have many assets held in the Adobe folder you are syncing with.

Airtable will only have access to the files that the connected account has access to. Moreover, this integration only requires access to the DAM assets (i.e. files and folders under the /content/dam/ path), so you can configure the connected account to only be able to access this path.

The sync will stop working if the connected AEM account is deactivated, deleted, or loses access to the DAM assets.

The sync will stop working and will require a different user to reconnect or set up a similar sync integration under their own login information.

The maximum number of assets synced is 10,000 by default. This is a limit that we impose to ensure reasonable performance. You can reach out to your CSM about having the limit increased if needed.

Yes, we currently only support AEM version 6.5. It is possible that other versions (e.g. AEM 6.4, AEM as a cloud service) can work with the integration, but they haven’t been officially tested so there may be unexpected issues.

No. Currently, this integration only works with the AEM metadata/properties listed in the table in setup step 5 above.