App sensitivity in admin panel

Updated
  • Updated on Sep 9, 2025
  • Published on Sep 9, 2025
  • 2 minute(s) read
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Plan availability

Enterprise Scale plans only

Platform(s)

Web/Browser, Mac app, and Windows app

Permissions

  • Admins – Configure and manage custom sensitivity labels across the organization.

  • Builders – Apply and edit sensitivity labels for apps they own.

  • Collaborators – View sensitivity labels when interacting with apps.

Sensitivity labels in admin panel overview

App Sensitivity helps enterprises in regulated industries meet compliance and governance requirements by enabling app sensitivity labeling. Admins can create custom labels (confidential, internal, public) and require builders to apply them when creating or editing apps.

Enabling sensitivity labels ensures:

  • Admins gain visibility into sensitive data across deployments.

  • Builders can classify apps according to organizational standards.

  • Collaborators understand the sensitivity of the apps they are viewing.

  • Enterprises reduce InfoSec blockers and meet regulatory needs.

Enabling sensitivity labels in admin panel  

Note

Labeling at the org unit level is not supported for enterprise hub.

To enable sensitivity labels in the admin panel:

  1. Open your admin panel.

  2. Click Settings, then Security & compliance.

  3. Scroll to the “sensitivity labels” section.

  4. Click the arrow icon at the end of the “sensitivity labels” row.

  5. Enable the setting and optionally make labels required for your organization.

  6. Click Save.

Common sensitivity labels in admin panel use cases

The following are common uses for sensitivity labels in the admin panel:

  • Financial services: Meeting industry-specific compliance standards with app-level sensitivity classification.

  • Healthcare organizations: Labeling apps containing PHI as Confidential to meet HIPAA compliance needs.

  • Enterprises with multiple business units: Standardizing sensitivity labels across orgs for consistent governance.

FAQs

Who can create or edit sensitivity labels?

Only admins can create or edit labels for their organization, while builders can apply labels to apps they own.

Are sensitivity labels for an app available via API?

Yes, you can get the label assigned to an app via the API.  

How can I get the most out of using sensitivity labels?

  • Keep labels simple: Too many categories can confuse builders and slow sensitivity label adoption.

  • Train your builders: Provide clear internal guidelines for when to use each label. Label descriptions can help with this.

  • Monitor compliance: Use the admin panel to track label usage across apps in the organization.

Will support for sensitivity labels become available on mobile devices?

While support for sensitivity labels is unavailable, mobile support is planned for a future release.

How does enabling sensitivity labels impact external builders?

  • Labels can be applied to an app from the "App Menu" with options to include "Add sensitivity label" or "Edit sensitivity label".

  • If your organization requires labels, admins are asked to select a sensitivity label when creating or opening an app.

How does enabling sensitivity labels impact end-user visibility?

Sensitivity labels are displayed in apps so collaborators understand the appropriate handling level.