Airtable subprocessors
  • 14 Aug 2023
  • 1 Minute to read
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Airtable subprocessors

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Article Summary

Airtable currently uses subprocessors to provide core infrastructure and other services. Prior to engaging any subprocessor, Airtable evaluates their privacy, security, and confidentiality practices and executes an agreement with the subprocessor governing applicable privacy and security obligations, including an appropriate data transfer mechanism where required.

Third parties

Core Infrastructure Subprocessors

Airtable may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the Airtable services:

EntityDescription/PurposeCountries
Amazon Web Services, Inc.Cloud infrastructureUSA
Box, Inc.Attachment previewsUSA
Filestack, Inc.Attachment uploadsUSA
Mailgun Technologies, Inc.Transactional emailUSA
Twilio, Inc.Two-factor authenticationUSA
Tray.io, Inc.
Support for Airtable’s automation functionality
USA

Other Subprocessors

Airtable may use the following subprocessors to perform other service functions:

EntityDescription/PurposeCountries
CloudPlus, Inc. Customer support, professional services USA
Gong.io, Inc.Video conferencing, call recording
USA, Germany 
OpenAI, LLC. *
Artificial intelligence provider
USA
PartnerHero, Inc.Customer support servicesUSA, Germany, Honduras, Romania, Philippines
Salesforce.com, Inc.
Customer support servicesUSA
Solvvy, Inc.
Customer support services
USA
Zoom Video Communications, Inc.
Video conferencing, call recording
USA
NOTE
*Only for customers using Airtable AI.

Affiliates

Depending on the geographic location of a customer or its permitted users and the nature of the services provided, Airtable may engage one or more of its affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:

EntityDescription/PurposeCountries
Formagrid CanadaLtd. 

Airtable subsidiary


Canada 

Formagrid UK Ltd.

Airtable subsidiary

United Kingdom
NOTE

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Last Updated: August 14, 2023


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