All plan types | |
Platform(s) | Web/Browser, Mac app, and Windows app |
Verifying your email
Airtable requires users to verify the email address used while creating an account. To verify your email account for Airtable:
Open your Airtable home screen.
Review the yellow banner at the top of the screen that reads, “Please verify your email address by clicking the link sent to [YOUR EMAIL ADDRESS].”
Log in to your email account.
Open the Airtable email titled “Please confirm your email.”
Click Confirm my account.
A new tab opens, asking you to log in to your Airtable account.
After logging in, a green banner appears that reads, “Your email has been verified!”
FAQs
What should I do if I don’t see the “Please confirm your email” message in my email inbox?
If you do not see the "Please confirm your email " in your inbox:
Check your email spam folder
Request your IT department to allowlist the airtable.com and airtableemails.com domains
Open your Airtable homepage and resend the verification email.
Why am I being asked to verify or validate my account’s email address before upgrading my plan type?
Airtable requires users to verify or validate the email address associated with their account before upgrading.
Can I sign up for Airtable and verify my account on a mobile device?
No, you cannot sign up for Airtable on a mobile device. You’ll need to first sign up for Airtable here on a desktop computer. After signing up and verifying your email address, you can download the Airtable app from the Apple App store or Google Play.
Do AI credits count for unverified email accounts?
No. For our system to be able to grant AI credits based on billable users, those users will need to verify the email addresses associated with their account.