Find answers to frequently-asked questions related to collaboration here:
Who counts as a billable collaborator?
On the free plan, any collaborator at any permission level is free of charge. On the premium paid plans (Pro and Plus), any collaborator with a permission level of commenter, editor, creator, or owner is classified as billable. Read-only collaborators are classified as non-billable and completely free of charge on all of our plans.
How will I be charged for billable collaborators?
Please see this article that includes more details around charges for base and workspace collaborators.
What are permission levels?
Permission levels define what a collaborator can and cannot edit on a workspace or base. Please click on the link below for a compete overview of permission levels.
I can’t find all my collaborators?
To find a full list of collaborators on your workspace, please access the workspace settings page from a laptop or desktop. The list will include both base collaborators and workspace collaborators.
If you would like to change the permission level of a workspace collaborator, click “Add or manage workspace collaborators” (highlighted in gray).
If you would like to change the permission level of a base collaborator, click “Manage base collaborators” (typed in blue under each base they have access to).
Can anyone on my workspace invite another collaborator?
Any collaborator can add other collaborators at their permission level or a lower permission level. For example: a commenter can add other commenters or read-only collaborators, but they cannot add an editor or a creator. Read-only collaborators can only invite other read-only collaborators.
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