Contacting Airtable Support
  • 06 Dec 2023
  • 1 Minute to read
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Contacting Airtable Support

  • Dark
  • PDF

Article Summary

Airtable offers our customers support in a variety of ways, spanning everything from self-service educational content to help from our active community of users to assistance from our internal support team.


Plan availability

All plan types


Web/Browser, Mac app, and Windows app

Try it in Airtable

Contact Airtable Support

Contacting Airtable Support

To contact Airtable Support:

  1. Log into your Airtable account to access your homepage. 

  2. Click HELP on the right-hand side of the top navigation bar. 

  3. Click Message support and select from the available options or type your query.


Once redirected to Airtable's contact form, you can provide information like your exact issue type, give additional context, and upload relevant files for the support team.

Airtable self-service resources 

Self-service resources


Help center

Product and support documentation, FAQs, troubleshooting guides, and feature overviews.

Airtable Status page 

Review past issues or updates and subscribe to ongoing incidents impacting Airtable services.

Airtable Community 

A place for Airtable users to connect and collaborate in building out custom workflows in Airtable.

Airtable Guides

Educational guides that link together different features and concepts to walk through building out workflows.

Airtable YouTube channel

A collection of videos detailing recent feature releases, how-to walkthroughs, and feature overviews.

Airtable Service Partners

Speed up work and discover new ways Airtable can serve your business.


How do I contact Airtable Support from the help center?

You can contact Airtable Support using this link or by clicking the blue conversation icon in the bottom-right corner of the screen.

Which holidays is Airtable Support closed?

Airtable Support is closed on both Christmas (12/25) and New Year’s Day (1/1).

Does Airtable offer phone support?

Airtable offers support primarily over email and doesn't currently offer phone support.

When will I get a response from Airtable Support?

Our team typically responds within 1-2 business days.

How can I get the best support and answers using Airtable’s support bot?

  • 🟢 Do this = "How to create automations"

  • 🔴 Not this = "I want to create an automation for my product"

Does Airtable have an in-product help center?

Yes, the in-product help center is accessible by clicking “Help” from any base or interface (in the top-right-hand)—offering interactive guides, videos, and documentation

How do I contact Airtable Support without an account?

To contact support, you need to create a free account.

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