Creating an Airtable account

To create an Airtable account:

1. Go to https://airtable.com/signup.

2. Enter your email address, SSO, Google credentials, or Apple ID.

3. Click Continue and follow the on-screen instructions.

Canceling your workspace plan

Because Airtable bills per workspace rather than per account, workspace Owners need to remove the payment method from each workspace (Team and Business plans) before deleting their accounts to ensure they aren’t billed after the workspace’s billing period ends.

How do I downgrade my self-serve workspace plan to a Free plan before deleting my account?

Downgrading to the Free plan before deleting your account

Before you can delete your Airtable account, you'll need to move any paid workspaces to the Free plan. The steps depend on your current plan.

If you're on the Team plan, downgrading to Free and deleting your account are separate actions — downgrade first, then delete whenever you're ready.

If you're on the Business plan, downgrading to Free and deleting your organization happen in a single flow. Once confirmed, this can't be undone.

Downgrading a Team plan to the Free plan

1. Open your Airtable account page.

2. Under "Workspace settings," select the workspace you want to downgrade.

3. Click Change or cancel plan.

4. Review the listed changes on the confirmation screen, then click Continue cancellation.

5. Complete the feedback survey if prompted.

Your workspace will switch to the Free plan at the end of your current billing period. You'll keep access to all Team plan features until then.

Downgrading a Business plan to the Free plan

Downgrading a Business plan permanently deletes your organization and all associated settings. All workspaces in your organization will move to the Free plan at the end of your billing cycle.

1. Open your admin panel.

2. Click Billing.

3. In the "Plan details" section, click the three-dot menu and select Downgrade.

4. On the "Downgrade plan and delete organization" page, read each listed change and check every acknowledgment checkbox.

5. Click Acknowledge changes.

6. In the confirmation modal, enter your organization's name and click Delete organization.

Your workspaces will move to the Free plan on the date shown in the confirmation modal.

How do I downgrade my sales-led workspace plan to a Free plan before deleting my account?

Removing your payment method before deleting your Airtable account

To remove a payment method from your workspace:

1. Open your Airtable account overview.

2. Select the workspace with the payment method you want to add, update, or remove from the "Workspace settings” section.

3. Click Remove from the “Payment details” section.

What should I do before deleting my Airtable account?

If you are the only Owner of a workspace(s), you may need to transfer ownership of the workspace(s). To delete those workspaces, bases, or interfaces, you must remove all shared users from each one and then delete your account.

To delete those workspaces, bases, or interfaces, you must remove all shared users from each surface and then delete your account.

Deleting your Airtable account

To delete your account via airtable.com or the Airtable desktop app:

1. Remove the payment method connected to any workspace plans. (Team and Business plans)

2. Transfer workspace ownership to another collaborator where you are the sole owner. (Owners with workspace, base, and interface collaborators.)

3. Open your Airtable account overview.

4. Click Delete your Airtable user account.

5. Click Yes, confirm deletion of my account.

FAQs