Managing and updating workspace settings in Airtable

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Plan availability

All plan types

Permissions

Platform(s)

Web/Browser, Mac app, and Windows app 

Related reading

Workspace settings details overview

  • Rename workspace - Change or update your workspace name.

  • Your workspace summary - A summary of your workspace’s use of records, attachments per base, automations, and synced tables.

  • Workspace plan - Confirm or change your workspace plan.

  • Airtable AI - Review or change your workspace monthly AI credits.

  • Portals - Add or manage your portals access.

  • Payment - Add, update, or remove your workspace payment method.

  • Invoice details - Add or modify your business name, address, tax code, and additional details.

  • Settings - Manage your workspace settings restrictions and workspace AI permissions.

  • Billing history - An overview of your workspace’s billing history, including associated upgrades or changes.

  • Workspace sharing restrictions - Includes the ability to restrict adding new collaborators to this workspace, its bases, and its interfaces.

  • Collaborators/Billable collaborators - Review, add, remove, and manage workspace collaborators.

  • Usage - An overview of your workspace’s monthly remaining automations, associated records, how much attachment space each base is using, and each base’s last activity.

  • Billing - Review your workspace billing history, view receipts, and request invoice collaborator report.

Updating your workspace settings 

Note

Only collaborators with Owner permissions can remove or update a workspace payment method or make billing-related changes.

To update your workspace settings:

  1. Open your Airtable account overview.

  2. Select the workspace with settings you want to update under the "Workspace settings” section.

  3. Make your desired changes or updates.

Updating and removing your Team plan payment method

To update or remove a Team plan payment method:

  1. Open your Airtable account overview.

  2. Select the workspace with the payment method you want to add, update, or remove from the "Workspace settings” section.

  3. From the “Payment details” section:

    • Click Edit payment details to add your payment method.

    • Click Update to update your payment method.

    • Click Remove to remove your payment method.

  4. Follow any applicable on-screen directions to complete any updates or changes.

Updating and removing your self-serve Business plan payment method

Note

While updating or removing your Business plan’s payment method is done via the admin panel, initially adding a payment method is done on the workspace settings page.

To update or remove a self-serve Business plan payment method:

  1. Open your admin panel.

  2. Click Settings.

  3. Click Billing.

  4. Click the ... icon to the right of “Payment details.”

  5. Click Edit to the right of  “Payment details.”

  6. Follow any applicable on-screen directions to complete any updates or changes.

Updating your sales-led Business or Enterprise Scale plan payment method

To update your sales-led Business or Enterprise Scale plane, reach out to our sales team for additional context and information.

FAQs

Why can’t I access or view my workspace settings page?

Only workspace owners can access and review their workspace settings page. If you need access to the workspace settings page, please contact your workspace owner or admins for Business or Enterprise Scale plan plans.

I received a warning about exceeding usage limits and have taken steps to correct the issue, why is the over-limits badge still showing?

Exceeding usage limit alerts can last up to 24-48 hours after taking the necessary steps. If you continue to experience overuse warnings, please check your workspace settings page. The workspace settings will show you how much data is being used per base and help you identify the problem.

Can I change my account’s email address?

Yes you can. However, on admin managed Business and Enterprise Scale plans, you will not be able to change the email address associated with your account as outlined below. In those cases, reach out to an admin at your organization for help.

To change the email address:

  1. Navigate to your workspace settings page.

  2. Next to your email address click Edit email.

  3. Enter your new email and existing account password. Then, click Save email.

You might also consider creating a new account under an alternative email address and transfer one or more workspaces, if you only need to takeover a portion of your current account’s ownership.