Users - Airtable enterprise admin panel

Admin panel users page overview

The Users page of the admin panel lets Airtable admins manage and view information about Airtable usage focusing on users within their organization.

The admin panel allows you to view the total number of active users associated with the organization’s Enterprise plan including external users:

• A breakdown of users by license type

  • This header will not be shown for organizations that have not renewed their Airtable contract as of November 2021.

• Pending user invites

• A list of all of the users in their organization

• The name and email address of each user

• Additional user details in a separate window

• Identify the user as Internal/Provisioned (no tag displayed), External, Admin, or Deactivated

• The last date of activity for a particular user

  • Last activity is updated when a user takes a qualifying action in a workspace owned by the enterprise.

• When the user joined

• The seat type for each user

  • Organizations who have not yet signed a new contract with us will only be able to see whether the user is billable or not.

• A cost center column for accounting purposes

• Total # of users

  • The number displayed under the "Name" column shows the number of users that match the current filter or search query.

  • When “Status” is set to Active, the total number of users that can currently access your organization’s content in some way is shown.

  • When “Status” is set to Deactivated, the total number of users who, at some point in time, had access to your organization’s content in some way is shown.

  • Apply additional filters as needed.
    

• Active user overview

  • Active users can log in and access Airtable, while deactivated users can't log in.

  • Admins can deactivate active users managed by their enterprise account and reactivate de-provisioned users.

Admin panel users page actions

Invite new user actions:

• Search, sort, and filter results in various ways

• Download a CSV of the list of users being displayed

• Edit the email of a user

• Sign the user out of all sessions they are currently logged in to

• Revoke a user’s admin access

  • An admin cannot revoke their own admin permissions.

• Deactivate a user

  • An admin cannot deactivate their own user account.

Understanding the last activity time of a user

Inviting users through the admin panel

To invite users via admin panel:

1. Open your admin panel.

2. Click Users.

3. Click Invite users.

4. Enter the email address of the user you want to invite.

5. Search for or select the workspace, base, or interface, or group you want them join.

6. Click the ⌄ icon next to the workspace, base, or interface you selected and choose a permission.

   1. You can optionally choose to include a personalized message.

7. Click Send invitations.

Note

• Admins on Enterprise plans can simultaneously send up to 1000 workspace, base, or interface collaboration requests. The limit for admins on Business plans is 50.

• Users already collaborating on other workspaces or bases in your organization's Enterprise ecosystem will auto-accept invitations to new bases or workspaces. Users already managed by your organization will auto-accept invitations to groups.

• If domain restrictions are enabled for your organization's Enterprise plan, you will see a warning for any email addresses outside those restrictions. Additionally, internal domains will appear slightly greyed, while external domains will show white with a light grey border.

Reviewing pending user invitations

To review pending user invitations:

1. Open your admin panel.

2. Click Users.

3. Click Pending invites.

Note

• The pending invites tab does not show pending invites for users who are already collaborating in your organization's enterprise ecosystem.

• Admins can use this to tab to search for invited users by email, review when invited, and resend or cancel all pending invitations.

Searching, filtering, and sorting

Individual user details and actions

To learn more about the individual user details page, please check out our admin panel user details article. Admins have access to a suite of tools allowing them to managing user access, permissions, and more. These options allow admins to:

• Edit user email addresses. Note that there are some restrictions when updating email addresses:

  • Admins can’t modify external user emails since they are not considered part of the enterprise account.

  • Admins can’t update their own emails, however, this action can be performed by a different admin.

  • Updated emails must be part of a domain owned by the enterprise account.

  • The email can’t be in use already.

  • The email can’t be changed when the user has two-factor authentication enabled

• Sign out users from all sessions.

• Grant or revoke admin access privileges.

• Deactivate (remove) or provision (reactivate) user affiliations with your organization’s enterprise license.

To access these options:

1. Visit your admin panel.

2. Click Users.

3. Click on your preferred user’s name.

4. Click the … icon at the end of row.

   

5. Select the necessary action.

6. Click Save (when applicable).

Bulk user actions

Admins can also select up to 1000 users and perform actions for the selected group.

1. Open your admin panel.

2. Click Users.

3. Select the checkbox next to your preferred users’ name(s).

Options will appear in the right corner of the header, allowing admins to:

• Sign out users from all sessions.

• Grant admin access.

• Deactivate users.

Note

Admins are not able to perform actions on their own account in order to prevent being locked out.

Downloading user detail CSVs

Admins can download user detail CSVs offering user context and relevant information for decision making.

1. Open your admin panel.

2. Click Users.

3. Click CSV.

CSVs in the admin panel include the following information:

• User ID

• User first name

• User last name

• Account type (If blank, user is internal)

• Two-factor auth enabled

• Email verified

• Invited by ID

• Invited by email

• Last active date and time (UTC)

• Joined on date and time (UTC)

• Seat type

Granting admin access to users

To grant admin permissions to another user at your organization:

1. Open your admin panel.

2. Click Users.

3. Click on your preferred user’s name.

   1. Note that you will need to invite the user if they do not already belong to your organization.

4. Click the … icon at the end of row.

5. Click Grant ADMIN access.

FAQs