- 19 Apr 2023
- 3 Minutes to read
- Print
- DarkLight
Airtable domain federation and verification
- Updated on 19 Apr 2023
- 3 Minutes to read
- Print
- DarkLight
The Security & Authentication tab in Admin Panel lets Airtable admins do things like configure SSO and add, remove, and verify domains independently.
Verifying domains through DNS is an industry-standard practice that helps reduce risk while empowering IT admins to manage their enterprises' domains.
Introduction
Plan availability | Enterprise plans only |
Permissions |
|
Platform(s) | Web/Browser, Mac app, and Windows app |
Related reading | |
Airtable terminology |
|
Accessing domain settings in Admin Panel
- Visit your Airtable homepage.
- Click on your account settings and select Admin.
- Choose Settings from the left side menu.
- Click the Security & Authentication tab.

Email domains and SSO configuration
The Admin Panel's Email domains and SSO configuration section feature a domain verification code and a table detailing in-use domain names, subdomains, and more.
Adding and verifying domains
- Visit your Airtable homepage.
- Click on your account settings and select Admin.
- Choose Settings from the left side menu.
- Click the Security & Authentication tab.
- Click Add domain.
- A window will open, asking you to enter your desired domain.
- Next, copy and save your Domain verification code.
- Confirm Add domain.
- Your newly added domain’s status will now appear as Verifying.

- After adding a domain, copy your Domain verification code.
- Create a new TXT record in your DNS host and paste your Domain verification code into the Valuefield.
- If the domain's status in the admin panel continues to show it as Verifying, it's likely because our system reviews the code, which can take up to 72 hours.
Deleting domains
- Visit your Airtable homepage.
- Click on your account settings and select Admin.
- Choose Settings from the left side menu.
- Click the Security & Authentication tab.
- From the Security & Authentication tab, your full list of authorized domains is visible.
- Click the trashcan icon next to the domain you want to delete.
- Click Delete domain.

Troubleshooting domain verification
If you are having trouble verifying an email domain, please check the following:
- The email domain has been added in your “Email domains and SSO configuration” setting and is spelled correctly.
- The email domain has a status of Verifying. You can update a domain to this state by clicking the “Verify” button in the Status column. We do not attempt to verify domains until they are in this Verifying status.
- The Airtable verification code is present in the domain’s TXT records. This can be checked using a tool like Google Toolbox, and you should see a TXT record with a value that matches your domain verification code (i.e. "airtable-verification=XXXX"). Depending on the TTL value of the TXT record, changes made to the record could take some time to be published everywhere, and the email domain may take up to 72 hours to become verified.
FAQs
- For customers on domain capture, unverified domains are disabled until verified, meaning all users on an unverified domain are treated as external users and can’t be converted to Organization members.
- For customers not on domain capture, domains are unverified until Airtable validates the DNS record.
- As a result, admins must request to manage user accounts that need to be added to the organization. This can be done from the overflow menu on the Users page of the admin panel.
- SCIM can’t provision users, and SSO can’t be configured for disabled domains.
- If sign-in with SSO is required, but an organization’s domain still needs to be verified, only organization members will be required to sign in with SSO.
- When requiring SSO, users must consent to becoming organization members until you verify the domain.
- User accounts hosted on that domain will no longer be organization members.
- Admins will lose administrative rights over user accounts hosted in the deleted domain.
- Any deleted domain must be verified again to re-add to your Organization.
We recommend contacting your IT department or IT admin for account-specific questions about DNS or domain federation. For general questions, please contact our support team.
Individual DNS record information isn’t something Airtable can provide support for. Please get in touch with your IT admin/team or review your host’s documentation for more information.