- Getting started with Airtable
- Introduction to Airtable basics
- Contacting Airtable Support Updated
- Airtable home screen
- Glossary of Airtable terminology
- Airtable technical requirements
- Feature differences between Airtable on desktop and mobile
- Airtable keyboard shortcuts
- Using Markdown in Airtable
- Adding descriptions in Airtable
- Finding Airtable IDs
- Airtable Automations
- Automations Overview
- Automation feature walkthroughs
- Integrated automation walkthroughs
- Airtable automation walkthroughs
- Linking existing records using automations
- Conditional groups of automation actions
- Repeating groups of Airtable automation actions
- Creating recurring records using automations
- How to delay Airtable automation runs
- Prevent automations from triggering by mistake
- Use automations to timestamp status updates
- Automation Triggers
- Airtable Triggers
- Airtable automation trigger: When record matches conditions
- Airtable automation trigger: When a form is submitted
- Airtable automation trigger: When record created
- Airtable automation trigger: When record updated
- Airtable automation trigger: When record enters view
- Airtable automation trigger: At scheduled time
- Airtable automation trigger: When webhook received
- Airtable automation trigger: When a button is clicked
- Airtable automation trigger: When email received Updated
- Integrated Triggers
- Airtable Triggers
- Automation Actions
- Airtable Actions
- Airtable automation action: Send email Updated
- Airtable automation action: Create record
- Airtable automation action: Update record
- Airtable automation action: Find records
- Airtable automation action: Sort list
- Airtable automation action: Run a script Updated
- Airtable automation action: Generate with AI
- Integrated Actions
- Airtable automation actions: Slack
- Airtable automation actions: Google Workspace
- Airtable automation action: Send MS Teams message
- Airtable automation actions: Outlook
- Airtable automation actions: Jira Cloud
- Airtable automation actions: Jira Server / Data Center
- Airtable automation actions: Salesforce
- Airtable automation action: Create post in Facebook Pages
- Airtable automation actions: GitHub Issues
- Airtable automation action: Hootsuite post
- Airtable automation action: Send Twilio SMS
- Airtable Actions
- Airtable Bases
- Using Airtable Cobuilder
- Airtable bases overview
- Creating and managing Airtable bases
- Structuring bases in Airtable
- Moving bases between workspaces in Airtable
- Creating and managing tables in Airtable
- Creating Airtable base share links
- Importing third-party data into Airtable
- Using insights in Airtable
- Troubleshooting Airtable base performance
- Airtable Betas
- Collaborating in Airtable
- Airtable Enterprise Support
- General Enterprise information
- External badging in Airtable
- Using app library and components in Airtable Updated
- Ask an Expert beta overview
- European data residency at Airtable
- Airtable user groups overview
- Airtable Enterprise API
- Creating and managing data retention policies in Airtable
- eDiscovery APIs in Airtable
- Airtable and data loss prevention
- Accessing Enterprise audit logs in Airtable
- Set up Jira Server / Data Center to connect with Airtable
- Admin panel pages
- Airtable admin panel overview
- Users - Airtable enterprise admin panel
- Airtable admin panel user details
- Groups - Airtable admin panel
- Workspaces - Airtable Enterprise Admin Panel
- Bases - Airtable admin panel
- Interfaces - Airtable admin panel
- Data sets - Airtable admin panel
- Managed apps - Airtable admin panel
- Components - Airtable admin panel
- Reports - Airtable admin panel
- Settings - Airtable admin panel Updated
- Managing Enterprise organizations
- Managing Enterprise admins in admin panel
- Using Organizations
- Organization branding for apps in Airtable
- Enterprise Hub in Airtable
- Enterprise Hub: Org unit assignment with user groups Updated
- Deactivating, removing access, and reactivating users in the admin panel
- Managing user access to workspaces and bases
- Airtable Enterprise Key Management Updated
- Custom terms of use New
- Enterprise SSO
- General Enterprise information
- Airtable Extensions
- Airtable Fields
- Fields Overview
- Attachment
- Date-based fields
- Formula
- Getting Started with Formulas
- Formula Foundations
- The essentials of Airtable formulas
- Formula writing tips for beginners
- Troubleshooting formulas
- Basic calculations
- Conditional statements
- Logical arguments
- Working with dates
- Displaying DATETIME_FORMAT using the date field in Airtable
- Working with date functions in Airtable
- Calculating the difference between dates in Airtable
- Supported DATETIME_DIFF unit specifiers in Airtable
- Supported DATETIME_FORMAT format specifiers in Airtable
- Using the DATETIME_PARSE() formula in Airtable
- Working with timezones
- Record functions
- Text functions
- Numeric functions
- Common Solutions: Beginner
- Common Solutions: Intermediate
- Common Solutions: Advanced
- Long Text Field
- Linked Record Field
- Linking records in Airtable
- Limiting linked record selection to a view in Airtable
- Dynamic filtering in linked record fields
- Linking to one, many, or a subset of Airtable records
- Converting existing fields to Airtable linked records
- Reordering record links in Airtable
- Understanding linked record relationships in Airtable
- Number-Based Fields
- Other Fields
- Rollup, lookup, and count fields
- Select and user fields
- Integrating with Airtable
- API
- Getting started with Airtable's Web API
- Creating personal access tokens
- Airtable Webhooks API Overview
- Service accounts overview
- Airtable Web API - Using filterByFormula or sort parameters
- Airtable API Deprecation Guidelines
- Airtable API: Common troubleshooting
- Managing API call limits in Airtable
- URL length limitations for web API requests
- Integration services
- Third-party integrations via OAuth overview
- Troubleshooting disconnected OAuth integrations in Airtable
- Options for integrating with Airtable
- Third-party integrations - Common troubleshooting
- Low-code integrations - Common troubleshooting
- Integrating Airtable with external calendar applications
- Visualizing records from Airtable in Tableau
- Visualizing Airtable records in Microsoft Power BI & Power Query
- Integrating HubSpot with Airtable
- Using Zapier to integrate Airtable with other services
- Using Zapier's Multi-Step Zaps to find and update records
- Using IFTTT to integrate Airtable with other services
- Integrating with AWS Lambda & DynamoDB
- Developer tools
- API
- Airtable Interface Designer
- Interface Designer overview articles
- Interface layouts
- Interface elements
- Adding and removing elements in interfaces
- Adding layouts to interfaces
- Formatting elements in interfaces
- Interface element: Button
- Interface element: Calendar
- Interface element: Chart
- Interface element: Filter
- Interface element: Gallery
- Interface element: Grid
- Interface element: Kanban
- Interface element: Number
- Interface element: Record picker
- Interface element: Text
- Interface element: Timeline
- Learning and Resources
- Managing Airtable
- Airtable Policy
- Airtable Records
- Airtable Sync
- Airtable Views
- Airtable Workspaces
- Print
- Share
- DarkLight
- PDF
Plan availability | Enterprise Scale accounts only |
Permissions | Admin permissions are needed to use service accounts as described in the article below |
Platform(s) | Web/Browser |
Related reading |
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Service accounts in the Admin Panel
Service accounts are non-user accounts created by admins that can access Airtable's APIs.
Enterprise Scale admins can create these service accounts, add them to bases and workspaces, and use them to connect to external services and integrations. Service accounts do not have a logged-in experience and are not billed accounts.
Enterprise Scale admins can manage service accounts from the Admin Panel—granting them access to workspaces and bases.
Service accounts are designed to set up API integrations—using a personal access token or by authorizing an OAuth integration—independent of any specific user at your organization, enabling the integration to continue working even if a user departs your organization.
Note
Service accounts can’t log into the UI, are not billed as users, and can be managed and deleted by admins.
Creating & deleting service accounts
From the User's section of the Admin Panel, admins can create, delete, edit, and grant admin access to individual service accounts. All service account profiles feature the user's name, last date used, created at date/time, and created by field.
![](http://cdn.airtable.document360.io/d0ee2ee4-3f78-47c7-b388-85e40be9fb89/Images/Documentation/unnamed-9(3).png)
To create a service account:
Visit your Admin Panel and select Users from the side menu.
Select the Service accounts tab.
Click Create service account.
Assign your service account a name and email address.
After creating an account, it is always available under the Service accounts section of the User's panel.
To delete a service account:
Visit your Admin Panel and select Users from the side menu.
Select the Service accounts tab.
Select the name of the service account you want to delete.
Click … to the right of the Created field.
Select Delete service account and click Delete.
Deleting in bulk is also supported via the checkboxes to the left of the service accounts.
Service account details
The Admin Panel's service accounts tab allows you to view new or previously created service accounts. And by selecting an individual account, you can review that account's unique information and permissions.
![](http://cdn.airtable.document360.io/d0ee2ee4-3f78-47c7-b388-85e40be9fb89/Images/Documentation/unnamed-9a(1).png)
Workspaces & bases overview
Within the service account details page, the Workspaces and Bases tabs allow admins to:
View which workspaces and bases individual service accounts can access.
Give or revoke a service account's access to specific workspaces and bases.
Creating & managing personal access tokens
To create personal access tokens:
Visit your Admin Panel and select Users from the side menu.
Select the Service accounts tab.
Select the name of the account you want to view.
Click Personal access tokens.
Click Create personal access token and name the token.
Grant the personal access token base-specific permissions and resources.
To manage personal access tokens:
Navigate to the Service accounts details page (see above).
Click … to the right of the Date created field.
Choose between Edit token, Regenerate token, or Delete token.
![](http://cdn.airtable.document360.io/d0ee2ee4-3f78-47c7-b388-85e40be9fb89/Images/Documentation/unnamed-9c.png)
Managing integrations
Service accounts can be used when authorizing new OAuth integrations. Admins must choose between authorizing integrations under their Airtable user account or as service accounts for their organization.
![](http://cdn.airtable.document360.io/d0ee2ee4-3f78-47c7-b388-85e40be9fb89/Images/Documentation/unnamed-9d.png)
Once an integration has been authorized as a service account you can manage the integration via Admin Panel:
Visit your Admin Panel and select Users from the side menu.
Select the Service accounts tab.
Select the name of the account you want to view.
Click Third-party integrations.
Click … to the right of the Date created field for the integration you wish to manage.
Click Edit permissions to choose between:
Revoking access for the integration entirely.
Or changing the resources the integration can access.
![](http://cdn.airtable.document360.io/d0ee2ee4-3f78-47c7-b388-85e40be9fb89/Images/Documentation/unnamed-9e.png)
Downloading service accounts CSVs
Service account CSVs include:
User IDs
User first names
User emails
Account types
Activity time stamps
Date and time joined (UTC)
To download a service account CSV:
Visit your Admin Panel and select Users from the side menu.
Click CSV next to the Create service account button.
FAQs
Why is an email required for a service account?
Emails allow service accounts to be invited to bases and workspaces through a unique identifier, allowing critical emails to be delivered to the address associated with the account.
We recommend setting up a mailing list or using an existing email followed by a plus (+). Many email providers route pluses to the same email address (for example, example+serviceAccount@example.com will, on many email providers, route messages to example@example.com).
Is there a limit to how many service accounts I can create?
Yes, service accounts are limited to 30 per Enterprise Scale plan by default. If you want to raise the default limit, get in touch with support or your account team.
Can admins log into the Airtable user interface with a service account?
No, while service accounts are associated with unique emails, admins can't log into the Airtable UI. As a result, we do not require that the email is validated. However, we require that all associated emails exist on your organization's domain (i.e., an @yourOrganization.com email address).
Can a service account from my organization generate personal access tokens with access to bases or workspaces outside the organization's Enterprise Scale account?
Yes, and if you’d like to limit this, please reach out to your Airtable Account team.
Can a service account from a different organization use personal access tokens to access my organization’s bases or workspaces?
Yes, but these can be restricted by the Enterprise API access control described in the personal access token documentation. In addition, because the account is external, you cannot see the individual personal access tokens created on the account.
Where can I find service accounts owned by different organizations that have access to my resources?
Service accounts owned by a different organization — with access to your organizations' workspaces or bases — are listed under the Users tab in Admin Panel. They are tagged as service accounts but are managed the same as any other external user.