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Platform(s) | Web/Browser, Mac app, and Windows app |
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Note
Your monthly or annual bill is connected to your workspace and not your Airtable account.
What is a billable collaborator?
A billable collaborator is someone added to an Airtable workspace, base, interface, or admin panel whose access incurs a cost based on their assigned role and the workspace owner's plan type.
What features allow me to add billable collaborators?
Billable collaborators can be added to the following features:
What workspace plans allow me to add billable collaborators?
Note
Free plans include up to 5 collaborators with Owner, Creator, or Editor permissions and 50 users with Commenter permissions. If you need more than what's included in the Free plan, you will need to upgrade to a Team, Business, or Enterprise Scale plan.
Team (Self-serve)
Business (Self-serve)
Business and Enterprise Scale (Sales-led)
How are self-serve plans different from plans sold through the Airtable Sales team?
Self-serve plans are plans that include monthly and annual billing options. These plans allow you to manage your billing directly through Airtable.
Sales-led plans are plans that are personalized through our sales team and require private email domains, meaning domains like Gmail, Yahoo, etc, are ineligible. These plans require you to work with your sales contact to manage changes to your bill.
What Team collaborator permissions are billable?
The following collaborator permissions on the Team plan are billable:
Workspace Owners and Owner permissions.
Workspace collaborators with Creator permissions.
Workspace collaborators with Editor permissions.
Workspace collaborators with Commenter permissions.
Base collaborators with Creator permissions that can access at least 1 base in the shared workspace.
Base collaborators with Editor permissions that can access at least 1 base in the shared workspace.
Base collaborators with Commenter permissions that can access at least 1 base in the shared workspace.
Interface collaborators with Editor permissions.
Interface collaborators with Commenter permissions.
What self-serve Business plan collaborator permissions are billable?
The following collaborator permissions on the self-serve Business plans are billable:
Workspace collaborators with Owner permissions.
Workspace collaborators with Editor permissions.
Workspace collaborators with Creator permissions.
How do sales-led Business and Enterprise Scale plan collaborators impact billing?
Pricing for sales-led Business and Enterprise scale plans is calculated differently. Please reach out for more information.
How do I add, remove, and manage billable collaborators?
Check our our Managing billable collaborators article to learn more about adding, removing, and managing billable collaborators.
What happens when I add billable collaborators?
Monthly plans: After adding billable collaborators to a workspace on a monthly plan, workspace owners aren't charged until the following month's billing date.
Annual plans: After adding billable collaborators to a workspace on an annual plan, workspace owners are charged for that collaborator's full remaining annual contract.
What happens when I remove billable collaborators?
Monthly plans: After removing billable collaborators from a workspace on a monthly plan, workspace owners receive a prorated refund of Airtable credits for the time collaborators did not have billable access to the workspace.
Annual plans: After removing billable collaborators from a workspace on an annual plan, workspace owners receive a prorated refund of Airtable credits for the time collaborators did not have billable access to the workspace