Resetting or updating your Airtable password

1. Open Airtable.com/forgot.

2. Enter the email address used to create your Airtable account.

3. Check your email and open the message titled “Airtable password reset.”

4. Click the included link, and enter your desired password.

5. Click Save and Continue.

1. Open your Airtable account overview. 

2. Click Update password.

3. Enter your preferred new password and then your current password.

4. Click Save new password.

1. Open your Airtable account overview. 

2. Click + Add password.

3. Check your email and open the message titled “Airtable password.”

4. Click the included link, and enter your preferred password. 

5.  Click Save and sign into your account.

Airtable passwords must be at least 8 characters long.

Follow the instructions included in Updating your password section. And after adding a new password, log out of your Airtable account and revoke Airtable access from your Google account.  

If you created and signed into your Airtable account using Google but never created a password—different from your Google password—you need to add a new password before updating the email domain associated with your Airtable account.

• If you're unable to access your Airtable account on airtable.com, check if you are currently signed into the Airtable macOS, Windows, iOS, or Android app. If so, you can use that device to share your files with another, new account.

• Ask any existing collaborators to share workspaces and bases with your new email address.

• Contact your email service provider for possible support accessing your old email account.

• If your organization is on a Business or Enterprise Scale plan, then see if someone at your organization with admin permissions can assist with modifying your account’s email address in admin panel. In the Users tab, there is an option to edit individual user’s email addresses.

Note

If none of the options above are able to resolve your account access issues, then, for security reasons, Airtable Support is unable to help recover your account and you will need to create a new Airtable account under an email address where you do have access.

If you can no longer access your second authentication method, click Problems getting an authentication code?

• This link will allow you to view all of your options for authentication. If you saved the backup codes provided when you set up 2FA, you can enter one by selecting Use a backup code.

• If you are still unable to access your account, please contact our support team.