Plan availability | Team, Business, and Enterprise Scale |
Permissions |
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Platform(s) | Web/Browser, Mac app, and Windows app |
Related reading |
AI billing overview
All Airtable plans include AI functionality with a set number of free AI credits each month, offering great flexibility and value.
Note
For plan billing information, please visit our pricing page.
Customers who have worked with our sales team to secure Business or Enterprise Scale Airtable licenses should contact their account representative for more information.
How many AI credits do individual Airtable plans receive monthly?
Note
Sales-led Business and Enterprise Scale AI credits reset at the beginning of each month.
Free, Team, and self-serve Business AI credits reset at the start of your billing cycle.
AI credits are pooled for shared use across all workspace (Free and Team plans) and organization (Business and Enterprise scale plans) users.
Free plans - 500 credits per user with Editor permission and above
Team plans - 15000 per billable collaborator
Self-serve Business plans - 20000 per paid user
Sales-led Business plans - 20000 per paid user
Enterprise Scale plans - 25000 per paid user
Portal users - 1000 per paid user
How do I purchase additional AI credits for my Airtable plan?
Note
Customers on Free plans must upgrade to the Team plan if they need additional AI credits.
Customers on Sales-led plans must reach out to their Sales rep to purchase more AI credits to their plan.
To purchase additional AI credits for your self-serve plan:
Open your Airtable account overview.
Select the workspace where you want to add AI credits to from the "Workspace settings" section.
Click Change credits under the "Workspace plan” section.
Select the amount of AI credits you want to purchase from the “Additional AI credits” section.
Click Change plan.
How much do additional AI credits cost?
Number of monthly credits | Monthly plans | Annual plans |
|---|---|---|
20,000 | $40 / month | $400 / year |
50,000 | $100 / month | $1000 / year |
100,000 | $200 / month | $2000 / year |
200,000 | $400 / month | $4000 / year |
Understanding AI credits
Just like in foundational models, AI credits are used, or “consumed,” for certain AI actions within Airtable, such as deploying Field Agents, launching AI automations, asking deep research questions, categorizing feedback, analyzing documents, or generating images.
Each action consumes a variable number of credits based on the action’s input data, selected model, and output data.
Your plan includes a set number of credits for free each calendar month.
Each user defined as a billable collaborator in the workspace where AI functionality is added will count toward the total number of users that the calculation of credits for each month.
These free credits expire at the end of the month.
If you exhaust your included AI credits, you can purchase additional credit packs to continue using AI features. See AI credit pack pricing here.
When internet access is enabled, there may be information from the internet that is pulled in to inform the response. The text pulled in via AI from the internet is also charged as credits.
Note that building apps and agents with Omni is free and does not consume AI credits. You can always build with Omni, even if your AI credit allotment has expired for the month.
The table below gives a basic overview of the credit consumption you can expect when utilizing Omni or field agents. Keep in mind that more powerful/newer AI models will likely consume more credits than older/less powerful models.
Omni action | Example use case | Typical # of credits used per run |
|---|---|---|
Build | Create a new app or modify an existing one | 0 (Unlimited) |
Question / Answer | Ask “Which customers in a table are from New York” or “How many guests attended a recent event.” | 10 |
Create records | Upload a marketing strategy PDF and ask Omni to create 50 ideas in a campaign table | 10 |
Feedback categorization | Categorize a piece of customer feedback | 1 |
Web search | Find and summarize recent news for a company | 10 |
Document analysis | Extract exclusivity rights from a 10-page contract | 200 |
How to turn on or disable Airtable AI - Workspace settings
Note
This section covers the general steps taken to enable or disable AI features at the workspace level. To adjust AI integration settings from the admin panel level, consult this section in the admin panel settings article.
Workspace Owner permissions are required to turn on or off AI workspace settings.
By default, Airtable AI is automatically enabled for all plans including legacy plans.
This is not true for our EU / GDPR customers, who may choose to turn on Airtable AI features by choice instead
To turn on or off your Airtable AI workspace settings:
Open your Airtable account page.
Select the workspace where you want to turn on or off AI under the “Workspace settings” section.
Navigate to the “Workspace AI permissions” section.
Toggle on or off the “Turn on Airtable AI for all bases within this workspace” setting.
Reviewing AI credits usage and availability
Note
Only workspace Owners can access the workspace settings to review AI credits usage and availability.
To review your available AI credits via workspace settings:
Open your Airtable account overview.
Select the workspace with the AI credits usage you want to review under the “Workspace settings” section.
Locate the “Airtable AI” section.
This section details the number of used and available AI credits.
Note
Only Enterprise Scale and Business admins can access the admin panel to review AI credits usage and availability.
Enterprise Scale admins can also use the admin panel Reports page to track credit usage.
To review your available AI credits via admin panel :
Open your admin panel.
Click Settings.
Click AI settings.
Click the arrow icon to the right of “On.”
Click the arrow to the right “View AI credit usage.”
Airtable also sends email alerts when a Team plan workspace or Business or Enterprise Scale organization exceeds 75% of its credit limit.
Additionally, when builders create AI fields or AI actions in automations, we warn them if their AI operation will use a significant amount of credits or continue to run (Automations, etc.) over time and consume credits.
FAQs
How do I activate Omni AI in Airtable?
For most customers, AI features are automatically enabled. If Omni is not enabled, then:
It is possible that you or someone else has previously disabled AI at either the admin or workspace owner level.
It’s also possible that Omni has been disabled at the base level.
Finally, it’s possible that your plan has run out of Omni credits if you can’t perform credit-consuming tasks. In this case, you’ll need to purchase more credits. Visit our AI pricing page for more information.
Does Airtable AI support integrating with my organization’s ChatGPT instance?
Yes and no. Depending on your use case, this may or may not be possible:
Airtable integration within ChatGPT - OpenAI offers an Airtable integration in ChatGPT. You can use this integration to query information stored in Airtable and make updates to your Airtable base directly from ChatGPT. Read more about this feature in our Newsroom press release.
ChatGPT integration within Airtable - Airtable will continue to evolve its AI offering with additional AI models and features over time; however, we do not currently support integrating external AI instances within Airtable.
Which AI platforms and model developers are available via Airtable AI?
As of June 2025, Airtable AI provides access to models from these developers and platforms:
OpenAI
Google Gemini
Anthropic via Amazon Bedrock
Meta Llama via Amazon Bedrock
IBM Granite via IBM Watsonx
See our Third-Party AI Providers page for an up-to-date list.
Is there an Airtable AI trial?
Not exactly. However, if you are on a Team plan trial, then you will receive 7500 credits per user with editor or higher permissions per trial in your workspace. It’s worth noting that the included credits, even on the Free plan, are enough to test out various higher and lower-powered AI use cases.
How do AI credits work?
Just like in foundational models, AI credits are used, or “consumed,” for certain AI actions within Airtable, such as deploying Field Agents, launching AI automations, asking deep research questions, categorizing feedback, analyzing documents, or generating images. Each action consumes a variable number of credits based on the action’s input data, selected model, and output data. Your plan includes a set number of credits for free each calendar month. These free credits expire at the end of the month. Note that building apps and agents with Omni is free and does not consume AI credits.
How many AI credits do I get with my plan?
The number of included AI credits varies depending on the plan. Detailed information about credit allocations for each plan can be found on our pricing page or in your account settings.
What if I run out of AI credits?
If you exhaust your included AI credits, you can purchase additional credit packs to continue using AI features. See AI credit pack pricing here.
Is building apps and agents with Omni free?
Yes, building apps and agents with Omni is free and does not consume AI credits. This allows you to create and customize your AI workflows without impacting your credit balance.
How does the new pricing affect Enterprise Scale plans?
Enterprise customers will benefit from the new AI pricing and will no longer be charged a per-user fee for Airtable AI. The number of credits provided will depend on your plan type and number of paid seats. Your account executive will reach out to provide specific details and ensure all your questions are answered.
What happens to my existing per-seat AI add-on and AI credit packs for my Team or Business plan?
Starting on June 24th, 2025, customers on Team or Business plans will no longer be charged for AI on a per-seat basis. You’ll receive pro-rated billing credits for any unused portion of the AI add-on; the credits will appear on your next invoice (no action needed). During a brief transition, you may still see the AI add-on (discounted to $0) when purchasing extra credit packs. This is a temporary issue and will be resolved shortly.
If you’ve already purchased AI credit packs separately, nothing is changing. You’ll continue to be able to use those credits as usual. These credits will be used in addition to the monthly free AI credits now included in your plan, giving you even more flexibility to explore Omni, Field Agents, and other AI features.
What is the Admin panel opt-out flow?
In the admin panel, some eligible organizations on a Business or Enterprise Scale plan will see a message indicating when AI will be automatically enabled. Admins can choose to opt out of automatic enablement or enable AI early.
Can I choose the AI providers enabled for my organization?
Yes, Business and Enterprise admins can choose which AI providers are enabled for their organization in their admin panel settings.
Free, Team, and Legacy self-serve plan owners do not include the option to choose which models are enabled across their workspace.
Do legacy Airtable plans include credits?
Yes, Legacy Pro includes 15,000 credits per billable user, per month. Enterprise SKP includes 20,000 credits per paid user, per month.